The Sage Top ACC Revenue Performance Award recognizes an ACT! Certified Consultant who has produced the most revenue for the first six months of the fiscal year.

Hamilton, ON, April 22, 2010 – Professional Computer Management announced today that it has been recognized by Sage Software, as the top ACT! sales partner in the Ontario/Ohio Region.

Professional Computer Management was one of only thirteen award winners announced at the ACT! division award ceremony on April 21, 2010. These awards acknowledge Sage Software ACT! Certified Consultants for their success over the last 6 months. “On behalf of the entire ACT! sales team, I’d like to thank you all for your fantastic selling efforts during the first Half Year of Sage’s FY10,” said Alex Taylor, National Channel Sales Manager, Sage North America, CRM Division.
A list of over 450 Partners was analyzed by the ACT! Sales Account Executives. The top revenue producing partner was selected for each of the thirteen geographical sales regions in North America. “Having worked with PCM for over 5 years, I have come to count on their professionalism, technical savvy and high ethical standards. They have distinguished themselves in a region of many top performers,” said Jason Barton, Account Executive, Sage North America, CRM Division.

About Professional Computer Management

PCM is a computer network support company based in Hamilton, Ontario, providing a variety of consulting services to small and medium-sized businesses in the Golden Horseshoe area. Established in 1993, PCM has seen the development of technologies, recognizes the evolving needs of their clients, and seeks to address these needs and help companies grow and expand with the times. http://www.pcm.ca

About Sage North America

Sage North America is part of The Sage Group plc, a leading global supplier of business management software and services. Sage North America employs nearly 4,000 people and supports 3.1 million small and midsized business customers. The Sage Group plc, formed in 1981, was floated on the London Stock Exchange in 1989 and now employs 13,400 people and supports 6.2 million customers worldwide. For more information, please visit the website at http://www.sagenorthamerica.com

Recently PCM completed all the requirements to be awarded Microsoft Gold Certified Partner level. We are proud of this achievement and appreciative of our many clients that continue to trust us for their business support.
The Gold Partner status is Microsoft’s highest partner certification level and something that we have been working on for some time. Years ago we started as Registered Partners and then moved up to Certified Partners in 2006. Each level has various training requirements as well as other benchmarks related to sales, customer references and knowledge level of staff. To move up to the Gold level PCM had to complete an additional competency requirement of having multiple staff pass various exams specific to a certain knowledge area. Originally we had earned the “Networking Infrastructure” and “Small Business Specialist” designations and last year we added the “Microsoft Business Solutions” designation required to support the Microsoft Dynamics CRM solution. For each of these designations we had to have multiple staff members score over 80% on various related exams. The last step in this journey to becoming Gold Certified was to complete an anonymous Customer Satisfaction Survey which was completed in March 2010.
So what does this mean for PCM? Our goal is to provide excellent service and knowledgeable support to our clients, many who see us as an extension of their business. Apart from another plaque to hang on the wall it demonstrates that our staff continues to grow their knowledge in this constantly changing and complex world of technology. It also gives us access to more Microsoft resources and a higher level of involvement from the local Microsoft representatives.
So what does this mean for you our clients? While we might be friendly people, this designation also shows that we are constantly sharpening our own skills to serve you better. The Microsoft Partner levels must be renewed annually meaning that we can’t sit back and relax. To maintain the Gold Partner status the requirements must be met each year again, including the customer references and satisfaction surveys. Knowing that we are maintaining our expertise at the highest levels gives you our clients the added assurance of knowing that your business is in good hands.
While we are proud of the new partner status we also humbly recognize that this couldn’t have happened without your continued support. Microsoft requires that multiple customers attest to our skills each year in addition to maintaining a high score on the satisfaction surveys. Thanks again from all of us! We are all looking forward to continuing our most important partnership which is the one between you and us.

The Level Platforms Comeback of the Year Award recognizes a Level Platforms Partner who has overcome challenges in deploying managed services and succeeded with Managed Workplace.

Hamilton, ON, February 5, 2010 – Professional Computer Management announced today that it has been recognized by leading remote monitoring and management software provider, Level Platforms, as their Partner Comeback of the Year. The award recognizes Ed VanderLaan of Professional Computer Management for overcoming business, infrastructure, technology or economy-related challenges to realize success in their deployment of Level Platforms Managed Workplace and the delivery of superior IT services to their small and medium-sized business customers over the last 12 months.

Professional Computer Management was one of only six award winners announced at the Level Platforms’ All Partner Event on February 4, 2010. The Level Platforms Partner Awards include Community Partner of the Year, Comeback of the Year, Innovator of the Year, Rookie of the Year, and Partner of the Year. These awards acknowledge Level Platforms Partners for their success, as well as their commitment and contributions that they have made over the years, both in their partnership with Level Platforms and in the MSP community. A list of nominees and winners can be found at http://www.levelplatforms.com/partner-awards.aspx

A list of over 3000 Partners was compiled and analyzed by the Level Platforms Executive team. Between four and six Partners were nominated for each of the five award categories, and the winners were chosen based on careful evaluation of these top contenders. “Adopting and implementing new technologies and business delivery methods to better service the IT needs of customers is no small task for any business and occasionally requires a step back before taking two leaps forward. Despite some early challenges, Professional Computer Management persevered in 2009, resulting in a true success story.  Today their customers and their business are reaping the rewards of their efforts,” said Dan Wensley, Vice President Partner Development and Marketing, Level Platforms.

About Professional Computer Management

PCM is an IT and computer network support company based in Hamilton, Ontario, providing a variety of computer consulting services to small and medium-sized businesses in the Golden Horseshoe area. Established in 1993, PCM has seen the development of technologies, recognizes the evolving needs of their clients, and seeks to address these needs and help companies grow and expand with the times. http://www.pcm.ca

About Level Platforms

With thousands of Partners in 30 countries, Level Platforms is the leading provider of managed services software for IT solution providers servicing small and midsized end customers through its award-winning agentless remote monitoring and management software, Managed Workplace. http://www.levelplatforms.com