If you rely heavily on computers for routine tasks in daily operations, making sure they keep running as smoothly and efficiently as possible is essential. When done right, maintaining your PCs, as well as other hardware, will ensure more efficient workflows and fewer annoying IT hiccups along the way.

As we approach the end of another year, we wanted to take a moment and send season’s greetings from all of us. Wishing you and your loved ones a Merry Christmas and all the best in the coming year.

Ed & Henrietta VanderLaan, Adrian VanderLaan and staff:

Maurice Brink, Gary Halbig, Joel Harsevoort, Tanya Jerome, Mark Kottelenberg, Mickael Moco, Tina Morris, Scott Ritchie, Mike Tigchelaar, Joshua Shurvell, David Vanden Ende, Alvar Vandenbeukel, and Dave VanderMeulen.

Joshua Shurvell has recently joined our company as a Help Desk Technician. Josh comes to us through the Mohawk College co-op program where he is completing the Computer Systems Technology – Network Engineering & Security Analyst program. Josh is working with us for the fall term, after which he will return to school to complete his final year.

We are happy to introduce Tanya Jerome who recently joined our company as an Office Administrator. This is a new position for us as we grow and realized that we needed assistance in several areas in the office. She’s the friendly person you meet when contacting our office and looks after procuring all the hardware and software needed for our clients along with many other related tasks in the office.

We know that keeping your computer operating system and installed software up to date is an important step in the security and protection of your system. Likewise, your Mobile device needs regular updates to fix security vulnerabilities and protect your data.

Chris Munt has recently joined our company as a Help Desk Technician. Chris comes to us through the Mohawk College co-op program where he is completing the Computer Systems Technology - Network Engineering & Security Analyst program. Chris will be working with us for the summer term, after which he will return to school to complete his final semester.

Mickael Moco has been with PCM for the last 2 years as a Help Desk Technician. In this position he has worked with many of our clients remotely providing technology support. This is a fast-paced position and allowed him to work with many different clients and supporting a variety of different environments.

David Vanden Ende joined our team in January to increase the number of Help Desk technicians we have on staff. David graduated from Mohawk College in December from their Computer Systems Technology - Network Engineering & Security Analyst program. We’re excited to have another Mohawk graduate on staff as several of our team members have completed this same program of studies.

Scott Ritchie joined our team in October to increase the number of Help Desk technicians we have on staff. Scott graduated from Sheridan College earlier this year from their Software Development & Network Engineering program. While at Sheridan he also worked part-time in their Technology department supporting staff and students with their technology related issues both in person and remotely.

As hurricanes are a common event in many areas of the United States, business owners must take steps to secure their data. In this blog, we provide steps that will help you quickly recover your data and get back to business following a hurricane.
Determine recovery hierarchy
Certain parts of your IT system are more mission-critical than others.