Eddie Jakupovic joined our team in September to increase the number of Help Desk technicians we have on staff. Eddie comes to us with a fair bit of industry experience, most recently working for a family business as an IT Technical Specialist. He also holds a Mohawk College Computer Systems Technician diploma which is a program a number of us have gone through.

Roopa Johny joined our team in September to increase the number of Help Desk technicians we have on staff. A few years ago, she graduated from Georgian College from their Computer System Technician/Networking program. After that Roopa gained a couple years of experience as a help desk technician at a larger accounting firm.

Salvator Muhire has been with us a few months as a Help Desk Technician. Salvator comes to us through the Mohawk College co-op program where he is completing the Computer Systems Technology - Network Engineering & Security Analyst program. Salvator is working with us for an 8-month term, after which he will return to school to complete his final year.

If you rely heavily on computers for routine tasks in daily operations, making sure they keep running as smoothly and efficiently as possible is essential. When done right, maintaining your PCs, as well as other hardware, will ensure more efficient workflows and fewer annoying IT hiccups along the way.

As we approach the end of another year, we wanted to take a moment and send season’s greetings from all of us. Wishing you and your loved ones a Merry Christmas and all the best in the coming year.

Ed & Henrietta VanderLaan, Adrian VanderLaan and staff:

Maurice Brink, Gary Halbig, Joel Harsevoort, Tanya Jerome, Mark Kottelenberg, Mickael Moco, Tina Morris, Scott Ritchie, Mike Tigchelaar, Joshua Shurvell, David Vanden Ende, Alvar Vandenbeukel, and Dave VanderMeulen.

Joshua Shurvell has recently joined our company as a Help Desk Technician. Josh comes to us through the Mohawk College co-op program where he is completing the Computer Systems Technology – Network Engineering & Security Analyst program. Josh is working with us for the fall term, after which he will return to school to complete his final year.

We are happy to introduce Tanya Jerome who recently joined our company as an Office Administrator. This is a new position for us as we grow and realized that we needed assistance in several areas in the office. She’s the friendly person you meet when contacting our office and looks after procuring all the hardware and software needed for our clients along with many other related tasks in the office.

We know that keeping your computer operating system and installed software up to date is an important step in the security and protection of your system. Likewise, your Mobile device needs regular updates to fix security vulnerabilities and protect your data.

Chris Munt has recently joined our company as a Help Desk Technician. Chris comes to us through the Mohawk College co-op program where he is completing the Computer Systems Technology - Network Engineering & Security Analyst program. Chris will be working with us for the summer term, after which he will return to school to complete his final semester.

Mickael Moco has been with PCM for the last 2 years as a Help Desk Technician. In this position he has worked with many of our clients remotely providing technology support. This is a fast-paced position and allowed him to work with many different clients and supporting a variety of different environments.