Marcus Acierno joined our team in March as a Help Desk Technician. He brings over three years of industry experience from previous roles at another managed service provider and the CRA. Marcus holds the CompTIA A+ certification and is a graduate of the Computer Systems Technology program at Mohawk College.
Passwords are an inherently flawed security measure in an era of constant phishing attacks and massive data leaks. This guide breaks down the latest recommendations from the National Institute of Standards and Technology (NIST) and shows how to improve security with longer passwords, smarter tools, and modern authentication methods.
Choosing the right VoIP phone system for your business is more important than ever in 2026. Modern solutions go far beyond basic calling, offering advanced tools that improve communication, customer experience, and team productivity. Understanding the most important features can help organizations invest in a system that truly supports their operations.
Tired of managing endless passwords across your business apps? Single sign-on (SSO) offers a secure, streamlined solution that improves productivity while strengthening protection. Here’s why more organizations are making the switch.
The case for using SSO
Most employees are drowning in passwords.
Your laptop’s battery won’t last forever, but there are several ways to extend its lifespan. In this article, we’ll walk you through checking your battery’s health on both Windows and Mac and offer tips to maintain its performance.
How to check battery health on Windows devices
Windows provides a variety of diagnostic tools, from straightforward software reports to in-depth hardware analyses, making it easier to monitor and manage battery performance.
Microsoft Teams connects employees and information in one place, but that convenience also means security matters more than ever. Follow these steps to better protect data, manage permissions, and monitor activity within Teams.
Carefully manage third-party apps
Microsoft Teams allows organizations to add various third-party applications to expand its functionality.
Letting visitors use your company’s Wi-Fi might seem like good hospitality, but it could come at a high cost. Whether it’s accidental access to sensitive files or slowing down your connection, a poorly configured network can create unnecessary risk.
Hackers rarely break into networks through the front door. They usually sneak in through forgotten office equipment running obsolete code. The factory-installed programming on your devices needs regular patching to stay secure. Maintaining these systems might seem tedious or disruptive to your daily tasks, but neglecting them actually poses a massive risk to your entire organization.
Cyberattacks, technical failures, or simple human error can creep up out of nowhere. And when they occur, businesses are often left scrambling to recover lost data. Fortunately, there are some simple adjustments businesses can make to safeguard their data and protect their operations.
Voice over Internet Protocol (VoIP) has long helped businesses cut costs, but with artificial intelligence (AI) now in the mix, the focus is shifting to smarter, more adaptive communication. Learn how features such as intelligent call analysis, virtual assistants, and real-time translation are redefining how companies interact with customers and teams.
