As our network monitoring and IT management tools continue to evolve, so does our back-end professional services automation (PSA) system. As many of our clients know, PCM has an advanced PSA system in place to track your client details, service tickets, agreements and billing information.

For some time now, Microsoft has allowed charities to purchase software at substantially discounted prices. A few years ago this program was changed and restricted to only a few national resellers. Microsoft was concerned about licenses being sold to organizations that didn’t technically qualify and they needed some time to re-organize the channel.

Recently PCM completed all the requirements to be awarded Microsoft Gold Certified Partner level. We are proud of this achievement and appreciative of our many clients that continue to trust us for their business support.

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