Earlier this year PCM was recognized in an industry list that annually ranks the top 501 managed service providers (MSPs) across the globe. As if that wasn’t exciting enough we were further honored by being ranked within the top 100 in the small business category! We’ve been working hard over the last couple of years refining our service offering and striving to give great support and expertise.

For some time now, Microsoft has allowed charities to purchase software at substantially discounted prices. A few years ago this program was changed and restricted to only a few national resellers. Microsoft was concerned about licenses being sold to organizations that didn’t technically qualify and they needed some time to re-organize the channel.

At PCM we spend most of our time helping clients manage their business networks and software applications; however there are times when we also need to spend time on our in house tools. For the last 3 years we have been using a remote monitoring software package from Level Platforms to manage our client’s servers and workstations.

As with any growing company, at some point you need to upgrade your internal software to match the changing needs of the organization. PCM is no different and we knew it was only a matter of time before we needed to retire our current customer databases and billing applications.