Blog

Power outages are an unfortunate reality of business life, and their consequences can be severe. From data loss to equipment damage, the impact can be far-reaching. However, there’s a simple, effective way to safeguard your business against these disruptions: a quality uninterruptible power supply (UPS). Let’s delve into why a UPS is more than just a backup solution — it’s a strategic investment that can protect your operations and enhance your bottom line.

Security breaches often stem from a handful of common threats, both internal and external. Identify the five most IT security risks and learn how to address them effectively to keep your systems safe.

Accidental malware installation

Malware, also known as malicious software, is software created that causes damage to computers, servers, or networks.

Matthew Pettorossi joined our team at the start of October as a Help Desk Technician. Matt comes to
us with over 3 years of experience from his previous role at another managed service provider. Matt
also holds several CompTIA designations, including IT Operations Specialist, and graduated from the
Network Engineering & Security Analyst program at Mohawk College.

Spreadsheet software such as Microsoft Excel are incredibly useful, but they can become overwhelming, especially when managing large datasets. Functions like filtering are helpful, yet not always easy to master. Fortunately, Excel offers slicers, a simple yet effective way to filter complex data visually.

Do you feel more secure knowing that you have multifactor authentication (MFA) in place? While MFA is a powerful security measure, it’s important to realize that it’s not infallible. In this article, we’ll explore the ways MFA can be compromised and provide practical tips to protect your organization.

Revealing our new branding today! Our previous logo was in place for 24 years and it was time to update this to something more modern. We want to ensure that our branding reflects the hard work we do to stay current in the ever-changing world of IT. We are pleased to launch our new refreshed branding across our platforms today.

Is Microsoft Office giving you trouble? Don’t worry; fixing it isn’t as difficult as you think. Our user-friendly guide will help you identify and repair the most common Microsoft Office issues without needing in-depth technical expertise. Follow along as we break down simple steps to resolve everything from installation errors to performance glitches.

Marcel Heiberg joined our team at the end of August as a System Technician. Marcel comes to us with over 3 years of experience from his previous role at another managed service provider. Marcel also holds the CompTIA A+ and Network+ certifications and graduated from the Network Engineering & Security Analyst program at Mohawk College.

When it comes to data storage, two main types of drives dominate the market: hard disk drives (HDDs) and solid-state drives (SSDs). While HDDs, which use spinning disks to read and write data, have been the traditional choice, solid-state drives (SSDs), which rely on flash memory for faster performance and durability, are rapidly gaining popularity.

Patricia Cullum joined our team in August and has been busy getting up to speed on our processes and tools. Patti comes with a fair bit of industry experience, having been at her last IT support company for over 27 years! In her last role as Service Delivery Supervisor, she worked with a team of technicians in a large local steel company ensuring their technology was properly maintained.