Chris Munt has recently joined our company as a Help Desk Technician. Chris comes to us through the Mohawk College co-op program where he is completing the Computer Systems Technology - Network Engineering & Security Analyst program. Chris will be working with us for the summer term, after which he will return to school to complete his final semester.

Mickael Moco has been with PCM for the last 2 years as a Help Desk Technician. In this position he has worked with many of our clients remotely providing technology support. This is a fast-paced position and allowed him to work with many different clients and supporting a variety of different environments.

David Vanden Ende joined our team in January to increase the number of Help Desk technicians we have on staff. David graduated from Mohawk College in December from their Computer Systems Technology - Network Engineering & Security Analyst program. We’re excited to have another Mohawk graduate on staff as several of our team members have completed this same program of studies.

Scott Ritchie joined our team in October to increase the number of Help Desk technicians we have on staff. Scott graduated from Sheridan College earlier this year from their Software Development & Network Engineering program. While at Sheridan he also worked part-time in their Technology department supporting staff and students with their technology related issues both in person and remotely.

As hurricanes are a common event in many areas of the United States, business owners must take steps to secure their data. In this blog, we provide steps that will help you quickly recover your data and get back to business following a hurricane.
Determine recovery hierarchy
Certain parts of your IT system are more mission-critical than others.

When you visit a website, do you see a padlock icon on the browser's address bar? That’s one of the first signs that a website is safe to visit. That padlock is a security feature that authenticates websites and ensures that the data that users submit to that site is protected.

Microsoft Workplace Analytics is a powerful tool that gathers data from Office 365 applications such as Word, Excel, and Outlook, gleaning insights about your employees’ performance. This solution provides a better understanding of how every member of your team spends their time at work and helps improve both employee engagement and productivity.

Losing or compromising data can be disastrous for your business. It can lead to reputational damage, costly lawsuits, and termination of contracts, among others. And because threats to data security are always present online, it's important to implement tough security measures that will keep your business data safe 24/7. Here are some tried-and-tested methods to safeguard your corporate data.

Business gurus emphasize the importance of time management and taking breaks to improve one's productivity and avoid burnout. But aside from motivating yourself to work efficiently, you can also use tools that help increase your daily output. If you work in front of a computer all day, these productivity-boosting tips will be incredibly useful.

We are excited to announce that in February 2021 we successfully completed the CyberSecure Canada certification. This is a new certification program created by the Canadian Federal government and is Canada’s only cyber certification program. Canada’s cybersecurity certification program helps small and medium-sized organizations implement certification requirements so they can protect themselves against cyber attacks to protect their business, their clients and partners.