Blog

PCM Adds Another Help Desk Technician

Rachel Daley joined our team at the end of January as an additional Help Desk Technician. Rachel comes to us with over 2 years of experience from her previous role at another managed service provider. Rachel also holds a CompTIA A+ designation and graduated from the Computer Systems Technician – Network and Cloud Technologies program at Niagara College.

Protect your hybrid work system’s communications portal from online threats

This article examines the challenges of maintaining data security while fostering a connected and engaged workforce in a hybrid or remote work environment. It emphasizes the importance of secure communication platforms because for companies that have adopted hybrid work arrangements, communication platforms have become spaces where employees congregate to connect, making them prime targets for sophisticated digital attacks.

3 Game-changing trends for small businesses in 2025

For the millions of small and medium-sized businesses (SMBs) across the world, staying competitive in today’s fast-paced market requires more than just hard work; it demands adaptability and a forward-looking mindset. Rising costs and shifting consumer expectations are creating new hurdles, but they also offer opportunities for growth and innovation.

Hack-proof your passwords with the latest NIST password guidelines

Want to outsmart hackers? Start with your passwords. By following the latest guidelines from the National Institute of Standards and Technology (NIST), you can create robust passwords that will keep your accounts and information secure.

The evolution of password guidelines

Initially, NIST emphasized the complexity of passwords, encouraging a mix of uppercase letters, lowercase letters, numbers, and special characters.