Eddie Jakupovic joined our team in September to increase the number of Help Desk technicians we have on staff. Eddie comes to us with a fair bit of industry experience, most recently working for a family business as an IT Technical Specialist. He also holds a Mohawk College Computer Systems Technician diploma which is a program a number of us have gone through.
Since starting at PCM he has been busy getting up to speed on our support tools and best practices. His technical knowledge of both hardware and cloud technologies will be helpful as he augments our team of Help Desk technicians. Please be sure to give Eddie a warm welcome should he be assigned to work on your support request!