Recently Robert VanderLaan joined our team and has been busy getting up to speed on our support tools and best practices. Rob joins us on a part-time basis while he attends Mohawk College, completing the Computer Systems Technology – Network Engineering and Security Analyst program. Having completed half of the 3 year program to date, he comes with a good understanding of technology and the latest Microsoft operating systems.
Rob joins PCM as a Junior Technical Consultant and will be focusing primarily on patch management, ensuring computers are kept up to date and running with the latest security patches. As he becomes familiar with the sites we will also have him help out with the help desk and other client support items. We look forward to having him on our team and expect that the extra capacity will help us to be more responsive to our client support needs.