Recently Mike Tigchelaar joined our team and has been busy getting up to speed on our support tools and best practices. Mike is here on an 8 month co-op term as he completes his studies at Mohawk College. He is currently enrolled in the Computer Systems Technology – Network Engineering and Security Analyst program. Having completed 2 years of the 3 year program, he comes with a good understanding of technology and the latest Microsoft operating systems.
Mike joins PCM as a Junior Technician and will be focusing primarily on documentation and preparing new computers for onsite installation. He is becoming more and more familiar with each client as he works on the help desk and other support items. We look forward to having him on our team and expect that the extra capacity will help us to be more responsive to our client support needs.