Our operation relied solely on a small IT consultant to manage our network for several years. The experience left us distressed as we kept encountering weekly problems with our network which impacted our service capabilities to our clients. Our limited security, inadequate backup protocols and outdated security software, resulted in our being breached on two separate occasions with the consequence that our operation was literally ‘down’ for a week. The experience caused unimaginable distress not to mention the cost of fixing the system. This led us to us to conclude that there had to be a more professional IT manager out there. After extensive market research, we found Professional Computer Management.

The day we engaged with PCM was the turning point for us. Our confidence was restored that we had finally found an extremely professional organization with a strong bias for customer satisfaction and problem-solving skills.

The staff at PCM, are friendly, courteous and responsive to our every IT need. I can say categorically that we have never had any reason to consider replacing PCM in the many years of our partnership. They allow us to sleep at night!!