Advantages of call recording

Customer service representatives are prone to errors; after all, they’re only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees’ productivity.

SMBs are set to enjoy free Windows 10 upgrade

If your small- or medium-sized business has yet to get a Windows 10 upgrade, fret not! Microsoft has just announced the good news. The tech giant is bringing back free Windows 10 upgrades exclusively for SMBs that passed on the previous offer. If you’re still doubting about getting that upgrade, these additional facts might help […]

Collaboration-driving Office 365 updates

Communication might be the key to personal relationships, but collaboration is the key to business connections. That’s why many small- and medium-sized businesses are looking into Office 365, a productivity and collaboration-enhancing software that allows employees to stay productive on-the-go.