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Tips for fixing common printer problems

Nothing can be more frustrating than encountering printing problems right before a presentation or deadline. Whether it’s jammed paper or empty ink cartridges, printing-related problems can adversely affect workplace productivity. Here are helpful tips to fix some of the most common printer issues.

Introducing Chris as a new team member

Chris Munt has recently joined our company as a Help Desk Technician. Chris comes to us through the Mohawk College co-op program where he is completing the Computer Systems Technology - Network Engineering & Security Analyst program. Chris will be working with us for the summer term, after which he will return to school to complete his final semester.

Why two-factor and two-step authentication matter

Two-factor authentication and two-step authentication are both vital for data security. But what’s the difference between them? Is one authentication process better than the other for your business? In this blog post, we will break down the differences between two-factor authentication and two-step authentication to help you decide which is more suitable for your needs.

Microsoft 365 Apps admin center: Features you need to know

Migrating workflows to the cloud, securing all company devices and software, and ensuring 24/7 data access are gargantuan IT admin tasks, especially as companies adopt flexible working arrangements post-COVID-19. Fortunately for Microsoft 365 Apps users, the admin center offers features that empower IT personnel to be more efficient and effective in handling these crucial responsibilities.