As our tech needs increased, we reached out to our contacts and Professional Computer Management was recommended by a company of similar size and needs. We could no longer function without quick response to hardware and software problems, plus security concerns.

PCM provided a very detailed description of their high-level support services. We reviewed this with a trusted IT consultant who assured us that their proposal was impressive and thorough. Their depth of knowledge is apparent. We believe quality is important, so we trusted our referrals; we have never looked back. Their service is professional, prompt and reliable. It is as if they are a trusted part-time employee; they know our system, people and office dynamics.

Our servers and network must be solid and fully functioning. PCM is constantly monitoring our hardware and can provide several options for handling problems. Backup was a major concern and I am certain we now have the best that is available. Security vulnerabilities are complex, and I am fully confident these have been addressed to the highest level. Having PCM with full-time support for the frequent (almost daily) issues that arise gives peace of mind. We’re very pleased with their response time, their large staff, their attention and problem-solving abilities. We have no hesitation in recommending their full support services.