“Fad” is a dirty word for many small-business owners. Whether it’s what they’re selling or what they’re investing in, business owners need long-term and reliable investments to secure their future. With 2017 in the rearview mirror, we finally know what was a fad and what was a smart investment.
It seems like every quarter Office 365 is adding a new service that totally changes the way we do business. As we settle into 2017, Microsoft is granting businesses a machine learning-based tool for getting more out of your employee’s work day.
What is MyAnalytics?
Microsoft’s newest productivity offering is all about applying machine learning technology to your employees’ Office 365 data.
The crystal ball certainly won’t be making an appearance anytime soon, so it’s time to start preparing for the far more realistic technology trends of the coming year. Investing in the right technology could be the thing that sets you apart from your competitors in the coming year, and all it takes is a little research and education.
One of the hottest topics in tech and in business is artificial intelligence (more accurately “machine learning” or AI). Many business owners are currently looking to this technology for its potential to improve customer communications, and it is predicted that by the year 2020, 85 percent of all interactions will originate from machine learning “bots.
Technology is ever-evolving and always improving. And with its new machine learning features, Office 365 is bringing new meaning to that aphorism. Long gone are the days of Clippy, Microsoft’s Office assistant, which has been replaced by far less personal, far more effective ‘intelligent’ tools.
Have you seen folks wandering around downtown, staring at their phone like it was a map pointing them to a pot of gold? Or ordering pizza over a Facebook chat conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones.
More and more small and medium-sized businesses are making the switch from on-premises SharePoint systems to cloud-hosted Office 365. If you’re one of them, it’s vital to ensure that you put in place adequate protection to counter the security challenges that come with the migration.