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| 650,000 Macs Infected by Trojan | One selling point of the Mac is that the OS, OSX, is more secure than a computer running Windows. Many Mac users have been lulled into a sense of complacency and have been taking inadequate steps to protect their systems. A recent trojan has shocked these users into reality and left many of them wondering if their systems really are secure.
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| Six Steps to Efficient Collaboration | With the explosion of technological devices in recent years, companies have been given a golden opportunity to foster a more collaborative environment. This has not been lost on business owners, who have adopted tools that work best with a joint effort en masse. There’s a drawback to this however, many teams simply don’t gel well in the first place, and this makes the tools redundant.
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| Hey, your phone may not be secure | Smartphones are one of the tools that have been instrumental in blurring the lines between our personal and professional lives. While we’re at home, we access our work email and while we’re at work, we’re checking our personal email, all on the same device. As such, we tend to have a large amount of confidential information on our phones and should be taking steps to secure them.
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| Business Cards and Office 365? | Businesses have been using Microsoft Office for years and many users, if polled, would count themselves as experts. Users in their numbers have already adopted Microsoft’s cloud offering, Office 365, as their main office productivity suite. The same features from previous versions are included, not forgetting the option to include electronic business cards in your emails.
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| Sharpen your Focus, Get More Done | Multitasking has become common in the workplace. We often have our Web browsers using multiple tabs, switch between email, social media and work. Our attention is pulled in 50 different directions and we’re having trouble focusing on one task for more than five minutes. This lack of focus has led to longer, and less productive days.
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New Centralized Service Board For a faster and more consistent response to any general support requests we ask that all clients email these requests to support@pcm.ca
This will generate a service ticket in our system on our service board and will automatically update the client portal. Service tickets will be scheduled based on the service level agreements for each client. As tickets are closed you will automatically receive an email summary of the tasks completed.
For any urgent issues we recommend calling our main office number during regular business hours.
Stop waiting for your technology to break Managed services from Professional Computer Management provide you with more reliable performance and more predictable expenses. That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and the resulting downtime.
Want to take advantage of a breakthrough alternative to break/fix?
Contact us now
The PCM Blog Find articles and links to business technology-related items that can improve the ease, security and performance of your computers, and your computer users in our company blog.
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That's it for this month. Remember, if you need help in implementing
any of this month's tips, contact us —we're here to help.
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Professional Computer Management 1040 South Service Road, Suite 105, Stoney Creek, ON L8E 6G3 289-656-1100
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