Earlier this year Allen Zwicker joined our team and has been busy getting up to speed on our support tools and best practices. Allen has a diploma from Mohawk College and completed the Computer Systems Technology – Network Engineering and Security Analyst program.

Last month we hosted an Open House to celebrate our 25th anniversary and our new office space. As part of this we also invited 3 of the core vendors we partner with to join us. HP, WatchGuard and Datto came with their latest products and had some great discussions with people on their technology solutions.

This year marks our 25th anniversary from a company perspective. What started out in 1993 as a 1-person consulting firm has developed into a mature managed services company with 10 full-time staff. In the technology world 25 years is a long time and so much has changed through the years!

Back in 1993 computers were just starting to get connected to the outside world using dial-up modems, and the Mosaic web browser was released to bring web to the masses in a user-friendly way.

At the end of January we moved to our newly renovated office space. We’re excited about the new layout and bright office space and are happy to report that the move went flawlessly!

In preparation for the office move we also decided to implement a new phone system.

Windows 10 has been out for a while now along with it’s new update cycle. So why now, am I deciding to write about how it handles updates? We’re finding there’s confusion amongst clients as to the what and why of the changes to Windows 10 especially on the differences between what’s an “update” and what’s a “feature update”, two very different things!

To give some background, before Windows 10 was created, Microsoft used to release a new operating system (O/S) every few years.

As we start this new year we are excited to announce that we will be moving to a new office! Our current office has served us well for several years, however we decided to purchase our own office space and move out of the current rental unit.

The new office isn’t far away, in fact it’s only 2 buildings down the street from our current space.

You’ve undoubtedly heard on the news the recent security vulnerabilities found call Spectre and Meltdown. What’s this all about? Basically, computer researchers have recently found out that the main chip in most modern computers—the CPU—has a hardware bug.

As we approach the end of another year we wanted to take a moment and send season’s greetings from all of us. Wishing you and your loved ones a Merry Christmas and all the best in the coming year.

Most people use email on a daily basis, often from many different sources and for different purposes. Companies may implement filters to minimize junk email and spam, but we still should not trust all email at face value. Often illegitimate email can be identified by looking at a number of key areas, here are some tips on what to look for:

Some of you may have noticed a green check mark showing to the left of any website on search results. This is actually a new feature released by Webroot.
Webroot is the Antivirus software that runs on your computer keeping it safe from viruses, malware, etc. Recently they released a new feature on the business application called Web Shield that integrates a few different layers to help keep you safe while searching the internet.