PCM adds another team member

Recently Mike Tigchelaar joined our team and has been busy getting up to speed on our support tools and best practices. Mike is here on an 8 month co-op term as he completes his studies at Mohawk College. He is currently enrolled in the Computer Systems Technology – Network Engineering and Security Analyst program.

Windows 10 Upgrade Offers

Windows 10 Upgrade Offers

Earlier this year Microsoft announced that they were going to offer free Windows 10 upgrades for a year to those running Windows 7 and Windows 8.1. While Windows 10 for PCs isn’t launching until August, their marketing engine has been working hard to ensure everyone knows about it in advance! We’ve recently had some questions on the free offer, especially now that information about the offer is being pushed out through the Automatic Updates process.

PCM recognized in 2015 Top 100 Managed Service Provider List

Last month PCM was recognized in an industry list that annually ranks the top managed service providers (MSPs) across the globe. For our third year in a row we were honoured by being ranked within the top 100 in the small business category! We’ve been working hard over the last few years refining our service offering and striving to give great support and expertise.

Expired antivirus – is it a big deal?

Expired antivirus – is it a big deal?

There are many essential pieces of software needed to keep the modern business running, with one of the most important being the antivirus scanner. These programs are a major component in keeping your systems and computers secure from the various Internet-based threats.

Looking at a new spear phishing attack

Looking at a new spear phishing attack

Take some time and research how companies are hacked and you will quickly come to realize that there are a wide variety of methods at a hackers disposal. One of the increasingly common, and effective strategies being employed is spear phishing. In early December 2014, a new spear phishing attack was uncovered, one that has proven to be quite effective against large businesses, and could possibly target small companies as well.

What are online backup solutions?

What are online backup solutions?

With a Disaster Recovery Plan and Business Continuity Plan, businesses need to ensure that a proper data and system backup solution is in place. There are many different ways to implement a backup solution, with one of the most common being online or cloud-based backup.

Season’s Greetings from PCM

Season’s Greetings from PCM

As we approach the end of another year we wanted to take a moment and send season’s greetings from all of us. Wishing you and your loved ones a Merry Christmas and all the best in the coming year. Ed & Henrietta VanderLaan, Adrian VanderLaan and staff: Pattie Atherton, Maurice Brink, Mark Kottelenberg, Alvar Vandenbeukel, Rob VanderLaan and David VanderMeulen.

Office 365 subscriptions

Office 365 subscriptions

Cloud solutions have become an integral part of many businesses. If you are looking to implement a new cloud solution, one of the best places to start is with Microsoft’s Office 365. This business-oriented platform has a lot to offer users, however, as with all other Microsoft products, there are a wealth of plans to select from.

Email 101: PAR structure

Email 101: PAR structure

When first introduced, email was viewed simply as an electronic version of memos and business letters, and were usually formatted thus. Over time, email has become much more informal, leading to a more natural form of communication. While this is great, there can be times when emails come across as unstructured and unclear, leading to frustration and even a loss of productivity.

5 Affordable business systems

5 Affordable business systems

The end of the year can be a stressful time for all. Businesses are busy preparing to finish the year and are usually tied up planning for the year ahead. This often means looking for new, yet affordable, business systems that can make tasks and business operations easier.